KIENLEN ACE HARDWARE

In the heart of Worland, Wyoming, a local landmark has a new owner. Caleb Kienlen, proudly born and raised in Worland, has recently taken over Ace Hardware, marking an exciting new chapter for both him and the community.

Caleb has a background in construction and strong ties to the Worland community, where he’s raising his family and committed to seeing the town thrive. His decision to purchase Ace Hardware was driven by a desire for more flexibility, giving him the chance to spend more quality time with his children.

When Lee and Gerry Kennedy, the previous owners of Ace Hardware, were ready to retire, they wanted the store to remain locally owned. Caleb was the perfect fit to maintain its hometown spirit. Since taking over the business, Caleb has enjoyed the opportunity to help customers with their projects. His construction experience allows him to offer expert advice and guide people through finding solutions — even for projects involving items that may no longer be available.

Caleb is excited about Ace Hardware’s future and is committed to continuing the legacy that the Kennedys built. He values the support he’s received from his employees, many of whom stayed on after the purchase, ensuring a seamless transition for the business. Caleb knows his team is the backbone of Ace Hardware, and their dedication is crucial to maintaining the store’s high standards of service.

According to Caleb, another factor in the business’s success has been the reliable internet service and 3CX phone system provided by Range. As a long-time customer, he values the prompt and dependable support from the local business team, including Tobi Johansen, Business Solutions Specialist; Amanda Bankert, Customer Experience Coordinator; and several other employees from various departments. Their quick responses and efficient problem-solving allow him to focus on running the store smoothly, even when he’s not on-site.

While retail wasn’t initially part of his career plan, Caleb is grateful for the opportunity to take on this role. He’s proud to own a business that serves as a vital resource for the community, providing essential products and personalized service to the people of Worland and surrounding areas.

For Caleb, Ace Hardware is more than just a store— it’s a way to give back to the town that has always supported him. Whether you’re a seasoned DIY enthusiast or just starting out, Caleb invites you to stop by Ace Hardware and explore their wide range of products or visit acehardware.com.

Originally published in the November 2024 Customer Connections Newsletter