Internet
You can access your Range webmail account from our website. Visit https://webmail.rangweb.net and it will prompt you to enter your username and password.
Check the Email Filter Folder by into your e-mail account. The e-mail may have been tagged as SPAM. By default our Anti-SPAM feature is turned on for all users.
Over 95% of viruses are transmitted through e-mail and Range’s virus protection scans all e-mails. There is no 100% solution to protect against all viruses. Range recommends also having an “up-to-date” desktop virus and anti-spyware application, such as Range’s Client Tools with Anti-Virus Command.
Visit – http://rangeconnected.speedtestcustom.com/ to test your speed.
Bandwidth cannot be guaranteed and due to the dynamic nature of the Internet, TCP/IP overhead and ATM cell tax must be taken into consideration. When a particular speed is ordered, it is programmed for that maximum speed. Range will work with you to ensure that you are receiving as close to your subscribed speed as possible.
There are several factors that contribute to DSL speeds. The Internet is dynamic by nature and bandwidth cannot be guaranteed. However, if it is excessively slow, try the above speed test websites and contact the Helpdesk at 1.855.866.4436
